Refund Policy
We stand behind our birth chart readings with a 30-day money-back guarantee. Your satisfaction is our top priority.
💯 Complete Satisfaction or Your Money Back
We offer a 30-day money-back guarantee on all our birth chart reading services. If you're not completely satisfied with your reading for any reason, we'll refund your purchase in full - no questions asked.
Purchase
Order your birth chart reading and receive your personalized analysis
Review
Take up to 30 days to review and evaluate your reading
Refund
If not satisfied, request a full refund - no questions asked
To request a refund, simply follow these steps:
- Contact us within 30 days of your purchase at support@birthchartstore.com
- Include your order details (order number, email address used for purchase)
- State your reason (optional - we don't require an explanation)
- Receive confirmation within 24 hours
- Get your refund processed within 5-10 business days
Refunds will be issued to the original payment method used for the purchase.
Our 30-day guarantee covers:
- All birth chart reading services
- Personalized astrological interpretations
- Planetary position analyses
- Zodiac sign compatibility insights
- Digital birth chart reports
- Any dissatisfaction with content quality or accuracy
- Technical issues with delivery
- Any other reason - no questions asked
Please Note:
- Refund requests must be made within 30 days of purchase
- Only the original purchaser can request a refund
- Refunds are processed to the original payment method
- Processing fees from payment providers are non-refundable
We believe in the quality of our services and want you to feel confident in your purchase:
- Quality Assurance: We're confident in the accuracy and value of our readings
- Customer Trust: We want you to feel secure in your investment
- Risk-Free Trial: Experience our services without financial risk
- Professional Standards: We maintain high standards in all our work
- Long-term Relationships: We value your continued trust and business
While we're confident you'll love your birth chart reading, we understand that astrological interpretations are deeply personal. Our guarantee ensures that:
- You can explore our services without financial risk
- You have time to fully absorb and reflect on your reading
- You feel valued and respected as a customer
- We maintain the highest standards of service quality
- Your satisfaction is our top priority
Ready to request a refund? Contact us through any of these methods:
Email: support@birthchartstore.com
Include your order number for faster processing
Response Time: Within 24 hours
We'll confirm your refund request promptly
Processing Time: Refunds are typically processed within 5-10 business days, depending on your payment provider.
Q: Do I need to provide a reason for my refund?
A: No, absolutely not. We offer a "no questions asked" policy. Your satisfaction is what matters.
Q: How long does it take to receive my refund?
A: Refunds are processed within 5-10 business days, depending on your payment provider.
Q: Can I get a refund after 30 days?
A: Our guarantee covers the first 30 days after purchase. After that, we handle requests on a case-by-case basis.
Q: What if I'm not satisfied with the accuracy of my reading?
A: That's exactly what our guarantee is for. If you're not satisfied for any reason, we'll refund your purchase.