Data Protection

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and protect your information.

Last Updated: December 2024
1. Information We Collect

We collect the following types of information:

Personal Information:

  • Birth date, time, and location (required for birth chart calculations)
  • Name and email address (for account creation and communication)
  • Payment information (processed securely by our payment providers)

Technical Information:

  • IP address and browser information
  • Device type and operating system
  • Usage data and analytics
  • Cookies and similar technologies
2. How We Use Your Information

We use your information for the following purposes:

  • Generate accurate birth chart calculations and interpretations
  • Provide personalized astrological readings and insights
  • Process payments and deliver purchased services
  • Communicate with you about your account and services
  • Improve our website functionality and user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations
3. Data Protection & Security

We implement comprehensive security measures to protect your data:

  • End-to-end encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and authentication systems
  • Regular security audits and monitoring
  • Employee training on data protection
  • Compliance with industry security standards
4. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Limit how we process your data
  • Right to Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@birthchartstore.com

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Payment Processors: To process your payments securely
  • Service Providers: Who assist in website operations (hosting, analytics)
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: Only with your explicit consent

All third-party providers are bound by strict confidentiality agreements and GDPR compliance requirements.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. Data Retention

We retain your data for the following periods:

  • Account Data: Until you request deletion or close your account
  • Birth Chart Data: Indefinitely (for future reference and improvements)
  • Payment Records: 7 years (for tax and legal compliance)
  • Analytics Data: 2 years (anonymized after 6 months)
  • Communication Records: 3 years from last contact

You can request deletion of your data at any time through your account settings or by contacting us.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users aged 13-17, we require parental consent before collecting personal information.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions for countries with equivalent data protection standards
  • Certification schemes and codes of conduct
  • Regular assessments of data protection practices
10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Emailing you directly
  • Posting a notice on our website
  • Updating the "Last Updated" date

Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions about this privacy policy or to exercise your rights, contact us:

Privacy Officer: privacy@birthchartstore.com

General Support: support@birthchartstore.com

Website: https://birthchartstore.com

Data Protection Authority: If you have concerns about our data practices, you have the right to lodge a complaint with your local data protection authority.